Cynthia Tang brings over 30 years of experience in health information management, coding, and clinical documentation, and clinical resource management to Pinson & Tang. She is the co-author of the Original CDI Pocket Guide®, the most trusted resource tool for coding professionals, clinical documentation specialists, and physician advisors in the U.S.
For the past 25 years, she has traveled to hospitals throughout the country to assess their processes for managing health information and clinical documentation and to provide her much-sought-after expertise in redesigning operations to promote hospital financial health and better patient care. Her focus is designing effective, efficient, sustainable coding and clinical documentation integrity programs with a view to optimizing reimbursement, ensuring compliance, and improving quality and pay for performance measures.
Ms. Tang draws from a rich set of experiences gained during her years as a healthcare consultant for a Big Six accounting firm, as regional director of health information management and quality resource management for several large healthcare systems. In addition to implementing successful coding and clinical documentation integrity programs across the country, her professional experience and achievements include serving on multiple hospital “turnaround” engagements to expeditiously improve process workflow, reduce costs, and optimize reimbursement.
When she is not making updates to the CDI Pocket Guide, she prepares successful appeals of DRG denials received from audit contractors and commercial payers. She re-engineered processes that resulted in significant recovery of lost revenue and prevented further denials.
Ms. Tang has conducted numerous educational workshops and presentations for client hospitals and on a regional and national basis, including 2016 and 2017 ACDIS national conference two-day workshop “Building a Best Practice CDI Team," the 2018 ACDIS Outpatient CDI Conference, the 2021 AHIMA National Conference, as well as Pinson & Tang's monthly coding and CDI webinar series beginning in 2019.
Cynthia volunteers her time by serving on the board of her local neighborhood association. In her free time, she is an avid runner and has completed 27 marathons.